Belief to Behavior to Business
Here I present to you a TED talk by Dr. Devdutt Patniak, Chief Belief Officer at Future Group.
This is an awe-inspiring talk that defines how intrinsic beliefs influence behaviours and thus finally impacts the business.
He explains the proverbial distinction in eastern and western outlook towards life.
Let me not be between you and the insightful talk….
“Devdutt Pattanaik: East vs. West -- the myths that mystify”
Watch it…
Here I present to you a TED talk by Dr. Devdutt Patniak, Chief Belief Officer at Future Group.
This is an awe-inspiring talk that defines how intrinsic beliefs influence behaviours and thus finally impacts the business.
He explains the proverbial distinction in eastern and western outlook towards life.
Let me not be between you and the insightful talk….
“Devdutt Pattanaik: East vs. West -- the myths that mystify”
Watch it…
Srimad Bhagavat Gita and Leadership Here is a good article I read online. This is about learning management principles from Srimad Bhagavat Gita, a divine discourse of wisdom by Lord Sri Krishna to the warrior Arjuna. As the article is copyrighted!!! , I provide you with the link here.
Here is the essence for a common man in a language that we all can understand. I am sure just a mere understanding and being thoughtful can make a difference! Whatever happened, it happened well. Whatever is happening, it is happening well. Whatever will happen, it will also happen well. What of yours did you lose? Why or for what are you crying? What did you bring with you, for you to lose it? What did you create, for it to be wasted or destroyed? Whatever you took, it was taken from here. Whatever you gave, it was given from here. Whatever is yours today, will belong to someone else tomorrow. On another day, it will belong to yet another. This change is the law of the universe.
Learnings from Epics of India
In the Great Epics of India , Ramayan and Mahabharata, the war ends not with the celebration of victory but with the transmission of knowledge.
In the Ramayan, Ravan lies mortally wounded on the battlefield, when Ram turns to his brother Lakshman, and says, “While Ravan was a brute, he was also a great scholar. Go to him quickly and request him to share whatever knowledge he can.”
The obedient Lakshman rushes to Ravan’s side and whispers in his ears, “Demon King, all your life you have taken not given. Now the noble Ram gives you an opportunity to mend your ways.
Share your vast wisdom. Do not let it die with you. For that, you will be blessed.” Ravan responds by simply turning away. An angry Lakshman goes back to Ram and says: “He is as arrogant as he always was, too proud to share anything.” Ram looks at his brother and asks him softly, “Where did you stand while asking him for knowledge?” “Next to his head so that I hear what he had to say clearly.”
Ram smiles place his bow on the ground and walk to where Ravan lies. Lakshman watches in astonishment as his brother kneels at Ravan’s feet. With palms joined, with extreme humility, Ram says, “Lord of Lanka, you abducted my wife, a terrible crime for which I have been forced to punish you.
Now, you are no more my enemy. I see you now as you are known across the world, as the wise son of Rishi Vishrava. I bow to you and request you to share your wisdom with me.
Please do that for if you die without doing so, all your wisdom will be lost forever to the world.” To Lakshman’s surprise, Ravan opens his eyes and raises his arms to salute Ram, “If only I had more time as your teacher than as your enemy. Standing at my feet as a student should, you are a worthy recipient of my knowledge.
I have very little time so I cannot share much but let me tell you one important lesson I have learnt in my life. Things that are bad for you seduce you easily; you run towards them impatiently. But things that are good for you, fail to attract you.
You shun them creatively, finding excuses to justify your procrastination. That is why I was impatient to abduct Sita but procrastinated in meeting you. This is the wisdom of my life, dear Ram. My last words I give to you.” With these words, Ravan dies.
There’s similar knowledge transmission after the Mahabharat war gets over. The Kauravas are all dead. As the victorious Pandavas are about to assume control of Hastinapur, Lord Krishna advises them to talk to Bhisma Pitamaha, their grand uncle, who lies mortally wounded on the battlefield.
As a result of a divine blessing, death would elude him for some more time. “Make him talk until his last breath. Ask him questions. He has a lot to tell,” says Krishna . Sure enough, when prompted, the dying Bhisma spends hours discussing various topics: history, geography, politics, economics, management, war, ethics, morality, astronomy, metaphysics and spirituality.
Bhisma’s discourse is detailed in the Shanti Parva (discussions on Peace) and Anushasan Parva (discussions on Discipline) which makes up a quarter of the Mahabharata. After listening to their grand uncle, the Pandavas have a better understanding of the world, and this makes them better rulers.
Ram asked Ravan for his wisdom before his death.
The Pandavas listened to a lengthy discourse from Bhisma as he lay dying on the battlefield.
In the context of commercial organisations, this is Knowledge Management. Both these stories draw attention to the value of knowledge. In triumph, it is easy to claim the material possessions of the defeated, but it is not easy to claim their knowledge. Knowledge does not outlive death. It is lost forever with the death of the knowledgeable.
Every day, people leave organisations, taking their knowledge with them – knowledge which they acquired because they were part of the organisation.
They take with them knowledge of clients, markets, business processes, tricks of the trade, etc. These may not be confidential information or patented information, but it is information that gives an organisation its cutting edge.
Over the past decade, a whole new business process known as Knowledge Management has evolved that seeks to harness, store, transmit this knowledge.
Every CEO agrees that it is a valuable business process, that investment in it is critical. Policies have been made, people have been hired and systems have been deployed. Unfortunately, for all the initial enthusiasm, implementation has been lacking. Often because they are like Sahadeva, the youngest Pandava.
In the Mahabharata, he is described as an expert in many predictive sciences such as astrology, palmistry and face reading.
But he is also cursed in a manner that if he ever gave information voluntarily, his head will split and he would die instantaneously. That is why he is silent throughout the epic.
He knows every fortune and misfortune that his family will go through, but he can never use his knowledge to forewarn them. When Dharmaraj Yudhishtira finally learns of his brother’s prowess he is furious: “Why did you not tell me all that you knew?” All he gets in response is Sahadeva’s silence.
Most employees in an organisation are Sahadevas (by choice). They are dumb when it comes to sharing knowledge. Knowledge Management is leadership driven. Only a Ram can do it, not a Lakshman.
He must first believe in it. We must respect the fact that everyone in the organisation, even those who we do not particularly like, are repositories of great wisdom – not only knowledge of things that work but also knowledge of things that do not work. We must make conscious efforts to capture as much of it as possible.
Take a step back. Check if you are creatively shunning this rather tedious matter of Knowledge Management. If you are, then remember that Ramayan and Mahabharata were written at a time when civilization had just set in, probably six or seven thousand years ago and even then our saints and sages knew what will take India forward: Knowledge Management.
It will be a pity if we do not take advantage of lessons imparted by these immortal epics. The advanced western world makes full use of these lessons, unfortunately, we still don’t. We consider Ramayan and Mahabharata as religious books, which they are NOT.
Is there an Indian way of doing Business Purpose of a Corporation Short Term Vs Long Term Leadership - Indra Vs Vishnu Tools of Leadership/Ram - The Ideal Leader Leadership in different Business Cycles Dharma & Dharma Sankat Relationship between Owner & Organization Ramayana Vs Mahabharat Conflict - CEO Vs Board Can the end justify the means?). Experiential Education Passing knowledge to next gen The Indian Case Study Method What can be Measured? Objective Vs Subjective Reality What are you Worth? How do you escape measurement?
Creation of Culture, Destruction of Nature Pralaya - The Environment Fights back Brothers @ War: Baali to Bharat Self Vs Self Image Laxman & the Loyalty lesson Is Man superior to Woman ? The Creation of Hierarchy The Death of a Brahmin Destiny Vs Desire Jugaad: The Indian way of doing Business Raas Leela: The Perfect Organisation Conflict - CEO Vs Board Can the End Justify the Means?